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Terms of Service

Effective Date: June 2026

Welcome to Dilan Atelier.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

Dilan Atelier provides premium coffee, chocolate, and selected specialty products through its online store. We reserve the right to update, modify, or discontinue any part of our services without prior notice.

2. Products

We strive to display our products as accurately as possible. However, slight differences in packaging, color, or appearance may occur due to photography, screen settings, or production variations.

Product availability is subject to change without notice.

3. Orders

By placing an order, you confirm that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order in cases including, but not limited to:

  • Suspected fraud
  • Pricing or technical errors
  • Product availability issues
  • Violation of these Terms

4. Pricing and Payments

All prices displayed on our website include applicable taxes unless otherwise stated.

Payments are processed securely through authorized payment providers. We do not store your payment card information.

5. Shipping

Orders are prepared and shipped as quickly as possible.

Estimated delivery times are provided for guidance only and may vary due to shipping carriers or unforeseen circumstances.

6. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Please review that policy before making a purchase.

7. Intellectual Property

All content on this website—including logos, product images, photographs, graphics, and written content—is the property of Dilan Atelier and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Dilan Atelier shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Türkiye.

10. Contact

If you have any questions regarding these Terms of Service, please contact us:

Dilan Atelier

Email: dilanmarketistanbul@gmail.com